Showing posts with label facebook. Show all posts
Showing posts with label facebook. Show all posts

Wednesday, June 13, 2012

5 Social Networking Errors Businesses Should Avoid

 You are a small business. You sell products or services that I'm interested in and I'm ready to become your best customer!  And then I notice a few things and look for someone else in your field.  Even if you have customer service down to a science, there are things that make me walk away.

1.  Do not load your feed with political or religious posts.  It's okay to have an opinion, and even to share it occasionally in a respectful manner, but remember you are talking to your customers and many of them may not share your views.

2. Do not badmouth a customer.  Ever. Seriously, other customers are reading this and wondering what you are saying about them.  Is it worth a two sentence rant to lose even a small percentage of your business?

3.  Do not complain or whine or gripe about your lack of sales.  When I see that, I just assume that everyone else knows something I don't and join them in steering clear of you.  While we're on the subject, don't post sob stories about why I have to buy something from you because you need the money so badly.  We all need money to get by in this world. If your kid needs braces and you whine about how much you need to sell because of that, you may just remind me that my kid needs braces too, so I should save my money.

4.  Do not write a blog post about how to sell the stuff you don't like, at your top price, to a group of people that you consider less important than your real clients.  You think I'm joking?  I've seen this!  Some of us treat every single customer with the same respect and work hard to give them our top products. Customers do know the difference.

5.  Do not make me try to decipher what you are saying.   DO use proper English, and check your spelling and grammar. Also,  I don't want to see how many swear words you know, or how many creative ways you can use them.  If you can't shout it in a room full of grandmas, don't say it online.

Your name is inextricably connected to your business, so even if you post these things on your personal pages your customers know, and despite what you may think, they probably care.  Stay positive and respectful, it  makes the difference between success and failure.

Wednesday, February 8, 2012

What's Up Wednesday - CONTEST!

It's time for a contest!! 

My 400th Etsy sale will be coming up soon and I want to share the love!  The prize will be a set of chunky squares like this:
in your choice of color. All you have to do is guess what date I'll reach 400 sales.  
I'm pretty sure that short of winning the lottery, free beads are the best contest prizes!


So here's the rules:  "Like" my facebook page HERE then post your guess (i.e. Feb 28th) ~ that's it! (If you already like me just guess) :-)  If you want more chances to win ask your friends to do it too (then knock them down and take their beads if they win!)  lol!  If multiple people guess the correct date, the winner will be selected by a random drawing.

I only need 37 more sales, so what are you waiting for?  GO GUESS!!

Monday, May 11, 2009

I think I'm officially "everywhere" now!

I think I'm starting to get the hang of the whole "be everwhere on the internet" thing! I signed up for facebook yesterday, and already I've reconected with so many people I know :) So now my next challenge is to figure out how to keep everything updated online and still get some work done. I'm going to have to do some serious multi-tasking!